Because the products we sell are digital and intangible we are unable to accept any returns after the product has been delivered. This applies to all scripts, script licenses, templates, updates, patches, add-ons, upgrade packages and support packages. We however, encourage you to check the demo thoroughly BEFORE making any purchase to make sure you know what you are buying and this is exactly what you need. In the condition of bug or error, there will be no refund or return. Script/software may contain bug, so if you got any bug please report and we will solve it free of cost. There will be no refunds and returns after the purchase because of nature of the product which is not recoverable after it has been delivered. For custom orders there are no refunds what so ever after we start processing your order.
After the payment and design process we deliver the product(s) through email only. It normally takes 8 to 16 hours before we deliver the initial license however, this may be delayed up to 36 hours for anti fraud purposes. If the delivery is delayed we will contact you and inform you of the reason of being delayed and will provide you with an expected time frame. If it`s more than 24 hours you have paid and we have not been in touch, there might be an error with our internal system and we might have received your payment but not the order so please get in touch via [email protected] If you have ordered something custom made, we will inform you about the delivery date. The delivery dates are usually *expected* and not guaranteed unless we have specifically agreed for a dead line prior to making a purchase and payment.
The link *Powered by Fniix* in script footer will not remove by Fniix because it`s not including in the script pricing. If you want to remove the branding then you need to pay footer removal charges and it finials by us and if you don't then you cannot remove the link. If you have any question then please get in touch via [email protected]
Every Fniix customer agrees to comply with our all the terms and conditions listed on our terms and conditions homepage.
We take the enforcement of all terms and conditions seriously, and we aim to run a clean network which operates on fair principles. We also investigate all reports of abuse.
If you encounter something you think might constitute abuse (for example, spam or inappropriate content) which you believe has come from our network or systems, please read through the information on this page carefully. It explains how you can report it.
This policy covers the following types of abuse on the internet:
We work to minimise the amount of abuse that is generated on our servers. You can help us by reporting any abuse you spot which you believe has come from the Fniix network.
Please report all abuse by emailing us at [email protected]. Please include as much information as you can about the type of abuse you’ve encountered. Please also provide log files (if applicable), URLs for site abuse and email headers for spamming.
Once we’ve received your email, we’ll investigate the issue thoroughly, contact any relevant customers and work to resolve the issue as quickly as possible.
If your report is based on information from a firewall, please ensure that you send the relevant unedited firewall log (or excerpt). Please ensure that the log includes the time, date and time zone.
If you see any other misuse on your own servers originating from a Fniix IP address, please send us the following information:
Please ensure the log shows the IP address, time, date and time zone of the IP address logging into your server, and any details of the misuse that has taken place.
This acceptable use policy sets out the terms between you and us under which you may access our website Fniixscripts.com and network (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use. Fniixscripts.com and network is a site operated by Fniix (we or us).
You may use our site only for lawful purposes. You may not use our site:
You also agree:
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Fniix customers are required to respect the legal protection provided by copyright law. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide to the Fniixscripts.com & Network Fniix copyright agent the information listed below. This procedure is exclusively for notifying Fniixscripts.com & Network Fniix that your copyrighted material has been infringed:
Designation Of Agent To Receive Notification Of Claimed Infringement
A notification of claimed copyright infringement must be provided in writing to:
Upon receipt of notification of claimed copyright infringement, Fniix will follow the procedures as per norms .
Notice And Take-Down Procedures
If Fniix is notified of a credible claim of copyright infringement, or otherwise becomes aware of facts and circumstances from which infringement is apparent, it will respond expeditiously by removing, or disabling access to, the material that is potentially infringing.
Under appropriate circumstances, Fniix may, in its discretion, terminate the accounts of customers who are repeat infringers.
Accommodation Of Standard Technical Measures
It is Fniix ’s policy to accommodate and not interfere with standard technical measures, i.e., technical measures that are used by copyright owners to identify or protect copyrighted works, and (1) have been developed pursuant to a broad consensus of copyright owners and service providers in an open, fair, voluntary, multi-industry standards process; (2) are available to any person on reasonable and nondiscriminatory terms; and (3) do not impose substantial costs on us or place substantial burdens on our systems or networks.
With our script, you will get free professional installation from our team. If you want to request a free installation, after the purchase just send us your domain name with server login details so that our team can install the script on your server.
Below details you must have to send us:
Note: If you provide us your FTP password please change your FTP password to a temporary one before sending the password to us.
With a script license you also get 6 months free support.
Free support refers to the following:
Free support does not refer to the following:
When free support period ends, you can purchase additional support.